Frequently Asked Questions
Riding Hats
Please see our Riding Hat Size Guide and Fitting Guide or visit one of our stockists to get a professional fitting.
For the best protection and comfort, we always recommend getting professionally fitted at a trusted Champion retail partner. A proper fit is essential to ensure your helmet or body protector performs as it should in the event of a fall. Expert fitters will help you find the right size for maximum security and comfort, taking into account your riding discipline, head shape, and personal preferences. Visit one of our approved retailers to get fitted with confidence and ride knowing you're fully protected.
Yes!
We offer riding helmets from size 49cm in certain styles. Take a look at our Junior Helmets.
We recommend that you get a new riding helmet if any of the following apply:
1. You've had a fall in your helmet.
Your hat is designed to protect your head but once it has taken an impact, it cannot protect you properly again.
2. You've had your hat for over 3 years.
If you've had your hat for over 3 years, it is likely that the padding and protection in your helmet has compressed and, therefore, won't be as effective as when it was new.
If you're riding daily, we recommend a new hat after 1 or 2 years.
3. If your hat isn't up to standard anymore.
Safety standards get updated to increase safety in equestrian sport.
If you ride or keep your horses at livery at a BHS approved riding school or compete under rules, depending on the discipline and governing body you are riding under, you will be required to wear an up to standard peaked or skull helmet and perhaps a body protector in order to take part.
At Champion, we don’t make any of our riding helmets less than PAS 015:2011 standard, as we believe safety is paramount regardless of what you are doing with your horse.
Body Protectors
Please see our Body Protection Size Chart and Fitting Guide or visit one of our stockists.
For the best protection and comfort, we always recommend getting professionally fitted at a trusted Champion retail partner. A proper fit is essential to ensure your helmet or body protector performs as it should in the event of a fall. Expert fitters will help you find the right size for maximum security and comfort, taking into account your riding discipline, body type, and personal preferences. Visit one of our approved retailers to get fitted with confidence and ride knowing you're fully protected.
We recommend that you get a new body protector if any of the following apply:
1. If your body protector isn't up to standard anymore.
Safety standards get updated to increase safety in equestrian sport.
If you ride or keep your horses at livery at a BHS approved riding school or compete under rules, depending on the discipline and governing body you are riding under, you may be required to wear an up to standard body protector in order to take part.
As of 1st January 2024, body protectors must be Beta standard level 3 (2018) for a majority of equestrian disciplines. This is shown with a teal label.
Please confirm the safety equipment standards needed for your discipline with the relevant governing body.
2. If your body protector isn't comfortable anymore.
Your body protector should be comfortable for you to wear. If it isn't, you may need a different size or, if you have an older body protector, perhaps it's time for an upgrade.
Our Ti22 Body Protector is designed with over 100 flexible sections to mould to the shape of the body for total comfort.
Yes, our Ti22 Body Protector also comes in Infant, Child and Youth sizes.
Shipping
We currently deliver to England, Wales, Scotland and Ireland. For delivery times and costs, please see more Delivery information here.
Delivery costs vary depending on the shipping address, please see more Delivery Information here.
If your order is over £75, you will receive free delivery. This automatically applies at checkout.
If you place your order before 1pm on a working day, your order will be dispatched on the same day. Orders placed after 1pm will be dispatched on the next working day.
Please note that orders placed at the weekend or on a Bank Holiday will be dispatched on the next working day.
For orders to England and Wales, these will be shipped with Next Day delivery. Orders outside of this area may take up to 3 working days.
Your confirmation email will contain a tracking number that you can use to see updates on your parcel.
Returns
Returns are not accepted on Riding Hats or Body Protectors, unless they are faulty.
For clothing and accessories, our return policy is valid for a period of 30 calendar days from the date of the purchase, if the refund requirements lists below are met. If the refund requirements are not met or the period of 30 days has lapsed since the purchase, we cannot, unfortunately, offer you a refund.
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Please see our full Returns Policy here.
Clothing and accessories can be returned or exchanged within 30 days of purchase, if they meet the requirements.
It is the buyer's responsibility to ensure they are purchasing the correct size helmet or body protector. As we cannot guarantee a safety wear product's integrity once it has been delivered to the buyer, we cannot accept refunds or exchanges for incorrect sizing.
Please refer to our Size and Fitting Guide for measurements and fitting instructions. Alternatively, please visit one of our stockists or contact us.
If you wish to cancel your order, please call us within 1 hour of placing your order. Please be advised that it may not be possible to cancel your order if it has already been dispatched.
Contact Details
Our Customer Service Team is on hand to help you Monday - Friday between 9.30am and 5pm.
Please call us on 0113 270 7000 or email hello@championequestrian.com.
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Champion Equestrian Wear
Find your local Champion stockist here. We recommend calling ahead to book a safety wear fitting.